University of Massachusetts Camps Frequently Asked Questions:
What is your refund policy or cancel protection?
We do not offer refunds on canceled players, just a future clinic credit if you decide to cancel, but we do have what is called “Cancellation Protection”.
We offer basic Cancellation Protection to allow participants some peace of mind in case plans change. This allows us to keep our prices low and provide the best service possible. Due at the time of registration, Cancellation Protection entitles you to a full refund of clinic fees should you cancel your registration more than 14 days prior to the start of an overnight clinic, and 7 days prior to the start of a day clinic. If you cancel within 14 or 7 days of the start of your session, we will give you a clinic credit for all money paid.
The credit is valid for three years from clinic date. Credit with insurance is transferable to family members or friends, and good toward a future clinic.